7cc77 Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how 7cc77 collects, uses, and protects your information.
1 Introduction and Purpose
7cc77 ("we", "our", or "platform") operates a secure and trusted online casino and betting service for players in Bangladesh. This privacy policy explains what information we collect, how we use it, who we share it with, and what your rights are.
By using our website or services you agree to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions. If you do not agree with any part of this policy, please refrain from using our services.
2 What Information We Collect
When you register, log in, or use services on 7cc77, we may collect the following types of information:
2.1 Personal Identification Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID (NID) or passport details (for identity verification)
- Mailing address
2.2 Financial Information
- bKash, Nagad, Rocket, or bank account numbers (to process transactions)
- Deposit and withdrawal transaction history
- Betting history and amounts
2.3 Technical Information
- IP address and device type
- Browser type and version
- Operating system information
- Cookies and session data
- Visit times, page view history, and click patterns on the site
2.4 Communication Information
- Live chat message records
- Content of email correspondence
- Details of complaints or requests
3 Purpose of Using Information
We use the information we collect for the following purposes:
3.1 Service Operations
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Processing bonuses and promotions
- Managing and logging gaming activity
3.2 Identity Verification and Security
- Confirming your age (minimum 21 years)
- Preventing fraud and money laundering (in compliance with KYC/AML policy)
- Detecting multiple accounts or suspicious activity
- Ensuring account security
3.3 Customer Service
- Resolving your questions and complaints
- Sending important platform-related notifications
- Providing 24/7 support via live chat
3.4 Service Improvement
- Analysing and improving the user experience
- Testing new games and features
- Monitoring responsible gaming
4 Cookie Policy
7cc77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us recognise you and improve your experience.
We use the following types of cookies:
- Essential cookies: Required for the basic functionality of the site (login sessions, security).
- Functionality cookies: To remember your preferences and settings.
- Analytics cookies: To analyse site usage and improve our services.
You can manage cookies through your browser settings. However, disabling cookies may prevent some features of the site from working properly.
5 Information Sharing and Third Parties
7cc77 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Minimum necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, bank), identity verification, and technology services. These partners are required to comply with our privacy standards.
5.2 Legal Obligations
Information may need to be disclosed to comply with court orders, regulatory authority directives, or applicable legal requirements.
5.3 Fraud Prevention
Information may be shared with relevant authorities to detect and prevent fraudulent activity or money laundering.
6 Data Protection and Security
7cc77 follows industry-standard security practices to protect your information:
- SSL/TLS Encryption: All data transfers occur over encrypted connections.
- Data Encryption: Sensitive information is stored in encrypted form on our servers.
- Access Controls: Only authorised personnel can access the information they need.
- Regular Security Reviews: The security of our systems is tested on a regular basis.
- Firewall and Monitoring: Unauthorised access and suspicious activity are monitored around the clock.
However, no data transfer or storage over the internet can guarantee 100% security. While we take every precaution, our liability will be limited in the event of any security incident.
7 Data Retention Period
7cc77 retains your information only for as long as it is necessary or required by law. General guidelines are provided below:
- Active account data: Retained for as long as the account remains active.
- Closed account data: Retained for a minimum of five years after account closure (for legal and regulatory requirements).
- Financial transaction records: Retained for the period prescribed by applicable law.
- Cookie data: Between 30 days and 2 years depending on type.
8 Your Rights
As a 7cc77 user, you have the following rights over your own information:
8.1 Right to Access
You may request to view the information we hold about you.
8.2 Right to Rectification
If your personal information is incorrect or incomplete, contact us to have it corrected.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.
8.4 Right to Object to Processing
You may opt out of marketing communications at any time.
To exercise these rights, contact our support team via live chat or email.
9 Privacy of Minors
7cc77 is for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.
10 International Data Transfers
Our servers and service providers may be located outside Bangladesh. In such cases your information may be transferred to and stored in another country. We ensure that all transfers are carried out in accordance with the standards of this privacy policy and under appropriate safeguards.
11 Changes to This Policy
7cc77 may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email address and update the "Last updated" date published on the site. Continued use of the service after changes are made will be taken as your agreement to the revised policy. We therefore recommend reviewing this page regularly.
12 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
We typically respond to your request within business days. For urgent matters, contacting us via live chat will get you a faster resolution.
Your privacy is our top priority. 7cc77 uses SSL encryption and modern security technology to keep your information safe. For more information, see our Terms and Conditions and Responsible Gaming pages.